Horseshoe Poker Room

Overview

About

Location

Reviews

Overview

+1 877-603-4390
www.caesars.com
3645 S Las Vegas Blvd, Las Vegas, NV 89109, USA
Hours Business hours are not available at the moment

Horseshoe Poker Room Introduce

The Horseshoe Poker Room is a well-known establishment located in the heart of Las Vegas, Nevada. Situated at 3645 S Las Vegas Blvd, this poker room has been a favorite spot for both casual players and serious gamblers looking to test their skills. Known for its welcoming environment and excellent service, the Horseshoe Poker Room offers a variety of games and tournaments that cater to players of all levels. Whether you're a first-time player or an experienced poker enthusiast, this venue provides a fun and engaging experience.

The Horseshoe Poker Room is designed to create a comfortable and relaxed atmosphere for its guests. The room features a warm and inviting ambiance, with friendly staff members who are always ready to assist. One of the standout features of this establishment is its low buy-in tournaments, which attract players from all over Las Vegas. These tournaments typically have 30-45 players on average, making them an ideal choice for those looking for a casual gaming experience without too much pressure.

In addition to its regular offerings, the Horseshoe Poker Room is known for its high hand jackpot feature, which adds an extra layer of excitement to each game. With a rake structure of 6max 2, players have the opportunity to win significant prizes regularly. In fact, some guests have even reported scoring a high hand jackpot on their very first hand, making this venue a popular choice for those looking to strike it big.

One of the key highlights of the Horseshoe Poker Room is its exceptional customer service. The staff and dealers are friendly and helpful, ensuring that both novice and experienced players have an enjoyable experience. Players are encouraged to bring their casino player cards to earn valuable comps, which add to the overall gaming experience.

When it comes to promotions, the Horseshoe Poker Room offers a variety of deals and special events throughout the year. From daily tournaments to special jackpot promotions, there's always something exciting happening at this establishment. Additionally, players can enjoy complimentary drinks while they play, which is a welcome perk for those looking to extend their gaming session.

Customer feedback about the Horseshoe Poker Room has been largely positive, with many guests praising the friendly atmosphere and excellent service. One customer mentioned that they particularly appreciated the low buy-in tournaments and the warm, inviting vibe of the room. They also highlighted the fact that the action doesn't get too crazy unless you want it to, making it an ideal spot for those looking for a fun yet relaxed gaming experience.

However, not all reviews have been positive. A few guests have expressed concerns about the frequency of drink service and the overall friendliness of the wait staff. While these issues are rare, they highlight the importance of maintaining high standards in customer service to ensure that everyone has an enjoyable experience.

Overall, the Horseshoe Poker Room remains a top choice for poker enthusiasts in Las Vegas. With its welcoming atmosphere, excellent service, and variety of games and tournaments, it's no wonder that this establishment continues to attract players from all over the city. Whether you're looking for a casual game or a chance to win big, the Horseshoe Poker Room offers something for everyone.

Location

Reviews

Mar 12, 2025

Just left after an 8 hr session. Great room. Dealer and staff are friendly and helpful. Even to the noobs who ask to "color out "and the.floor says to keep the black chips in the room and then he walks right out. They have low buy in tournaments during the day that get an average of 30-45 players. Overall the vibe is a friendly home game with no pressure. The action doesn't get to crazy unless you want it to. If your a first timer or intermediate non pro coming playing poker and just want a fun time....horseshoe is a great room to blow some cash. Be sure to have your players card ready so you earn comps. The rake is 6max+2 for the high hand jackpot which hit very regularly. I scored a high hand jackpot on my very first hand when I sat down and didn't realize until the table told me. Drinks are free in the room and I would say I saw a server about once an hour or so....at least covering our table I'm flying back in 3 weeks...can't wait to play again. If I had any type of complaint....I would say I would like a little longer time between dealer rotations. But they rotate pretty quickly and don't hold the game up that long. They earned all the tips I happily gave them. Side note...the room is a little on the warm side....so no need for the hoodies.
Dec 09, 2024

I am extremely disappointed with the poor customer service in the Poker Room at the Horseshoe. The cocktail waitresses are incredibly rude and seem to lack basic customer service skills. Going to Las Vegas, gambling, and enjoying complimentary drinks has always been part of the fun and excitement—something my husband and I have looked forward to for decades. Unfortunately, the experience at this poker room has fallen far below expectations. The waitresses come around to take drink orders once every two hours, which is unacceptable. To make matters worse, they refuse to serve me when I’m seated behind my husband, waiting for my turn at the table. This has never been an issue in any other poker room in Las Vegas. It’s clear that the Horseshoe Poker Room does not value its customers. A small gesture like providing a complimentary drink while gambling goes a long way in creating a welcoming and enjoyable experience—something this poker room desperately lacks. After over two decades of visiting poker rooms across Las Vegas, this is the first time I’ve felt so disrespected and unwelcome. A little appreciation for customers could go a long way in improving the atmosphere and, in turn, their business. Sadly, it seems the Horseshoe Poker Room has lost sight of what makes Vegas special.
Jan 10, 2025

It was my first casino tournament. 3rd place because I'm awesome. Just kidding. It's not as fancy as the other places but a nice room. Very comfortable for a new person.
Feb 28, 2025

Stayed 5 nights with no house keeping when it was requested at check in. The last night here housekeeping woke me up in the middle of the night when I have an early flight to finally clean the room. Can only talk to an on site employee in person. Phone operators are only in the Philippians. Rooms are dated not worth $200/nt
Aug 09, 2023

One of the best poker rooms I’ve been. Especially staying at the horse shoe hotel I was able to go downstairs and play anytime. Staff is awesome, lots of games and tables, not long wait times. Cheap and lower stake tournament available. Also player points earned is very nice after couple days of playing I already earned almost $20 bucks High hand $200 every 20 mins!!

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Mar 12, 2025

Just left after an 8 hr session. Great room. Dealer and staff are friendly and helpful. Even to the noobs who ask to "color out "and the.floor says to keep the black chips in the room and then he walks right out. They have low buy in tournaments during the day that get an average of 30-45 players. Overall the vibe is a friendly home game with no pressure. The action doesn't get to crazy unless you want it to. If your a first timer or intermediate non pro coming playing poker and just want a fun time....horseshoe is a great room to blow some cash. Be sure to have your players card ready so you earn comps. The rake is 6max+2 for the high hand jackpot which hit very regularly. I scored a high hand jackpot on my very first hand when I sat down and didn't realize until the table told me. Drinks are free in the room and I would say I saw a server about once an hour or so....at least covering our table I'm flying back in 3 weeks...can't wait to play again. If I had any type of complaint....I would say I would like a little longer time between dealer rotations. But they rotate pretty quickly and don't hold the game up that long. They earned all the tips I happily gave them. Side note...the room is a little on the warm side....so no need for the hoodies.

Dec 09, 2024

I am extremely disappointed with the poor customer service in the Poker Room at the Horseshoe. The cocktail waitresses are incredibly rude and seem to lack basic customer service skills. Going to Las Vegas, gambling, and enjoying complimentary drinks has always been part of the fun and excitement—something my husband and I have looked forward to for decades. Unfortunately, the experience at this poker room has fallen far below expectations. The waitresses come around to take drink orders once every two hours, which is unacceptable. To make matters worse, they refuse to serve me when I’m seated behind my husband, waiting for my turn at the table. This has never been an issue in any other poker room in Las Vegas. It’s clear that the Horseshoe Poker Room does not value its customers. A small gesture like providing a complimentary drink while gambling goes a long way in creating a welcoming and enjoyable experience—something this poker room desperately lacks. After over two decades of visiting poker rooms across Las Vegas, this is the first time I’ve felt so disrespected and unwelcome. A little appreciation for customers could go a long way in improving the atmosphere and, in turn, their business. Sadly, it seems the Horseshoe Poker Room has lost sight of what makes Vegas special.

Jan 10, 2025

It was my first casino tournament. 3rd place because I'm awesome. Just kidding. It's not as fancy as the other places but a nice room. Very comfortable for a new person.

Feb 28, 2025

Stayed 5 nights with no house keeping when it was requested at check in. The last night here housekeeping woke me up in the middle of the night when I have an early flight to finally clean the room. Can only talk to an on site employee in person. Phone operators are only in the Philippians. Rooms are dated not worth $200/nt

Aug 09, 2023

One of the best poker rooms I’ve been. Especially staying at the horse shoe hotel I was able to go downstairs and play anytime. Staff is awesome, lots of games and tables, not long wait times. Cheap and lower stake tournament available. Also player points earned is very nice after couple days of playing I already earned almost $20 bucks High hand $200 every 20 mins!!