Hollywood Casino in Rockdale: A Top-Rated Casino Near Chicago

Hollywood Casino

Overview

About

Location

Reviews

Overview

+1 310-228-0065
1501 Channahon Rd, Rockdale, IL 60436, USA
Hours

Monday 7:00 AM - 7:00 AM

Tuesday 7:00 AM - 7:00 AM

Wednesday 7:00 AM - 7:00 AM

Thursday 7:00 AM - 7:00 AM

Friday 7:00 AM - 7:00 AM

Saturday 7:00 AM - 7:00 AM

Sunday 8:00 AM - 8:00 AM

Hollywood Casino Introduce

Hollywood Casino is one of the most well-known casinos in the Rockdale area, offering a variety of gaming options and entertainment for visitors. Located at 1501 Channahon Rd, Rockdale, IL 60436, Hollywood Casino is easily accessible for both local residents and out-of-town visitors looking for a fun and thrilling experience. The casino is open seven days a week from 7:00 AM to midnight, with extended hours on weekends, making it a convenient destination for gaming enthusiasts.

Hollywood Casino is part of the Penn National Gaming family, which operates several other casinos across the United States. Known for its diverse selection of games and excellent customer service, Hollywood Casino Rockdale has established itself as a favorite among locals and tourists alike. The casino offers a wide range of amenities, including slot machines, table games like blackjack and roulette, poker tables, and more.

One of the standout features of Hollywood Casino is its welcoming environment. The casino boasts a spacious layout with modern decor and comfortable seating areas, ensuring that visitors can enjoy their gaming experience in style. Additionally, the casino offers a variety of dining options and entertainment venues, making it a one-stop destination for fun and relaxation.

For those looking to maximize their gaming experience, Hollywood Casino offers its Players Rewards program. This loyalty program rewards customers with points based on their gaming activity, which can be redeemed for cash, free play, or other valuable prizes. The casino also hosts regular promotions and events, such as tournaments, slot jackpots, and special themed nights, adding an extra layer of excitement for players.

Hollywood Casino is known for its friendly staff and exceptional customer service. Whether you're a casual gamer or a high-stakes player, the staff at Hollywood Casino is always ready to assist with any questions or needs. The casino also takes pride in maintaining a safe and secure environment, with strict security measures in place to ensure that all games are fair and honest.

Customer feedback for Hollywood Casino has been largely positive, with many visitors praising the variety of games and the overall gaming experience. One customer described their time at Hollywood Casino as "very enjoyable" and appreciated the friendly atmosphere. Another visitor highlighted the convenience of the casino's location and the wide range of entertainment options available.

However, there have also been a few negative experiences reported by some customers. For instance, one customer mentioned feeling retaliated against after a minor issue with slot machine payouts, while another expressed concerns about being banned for no apparent reason. Despite these isolated incidents, Hollywood Casino continues to strive for excellence and remains a top-rated destination for gaming in the Rockdale area.

Overall, Hollywood Casino offers an excellent mix of gaming, entertainment, and customer service, making it a must-visit destination for anyone looking for a fun and exciting experience near Chicago. Whether you're a regular casino goer or just trying out gaming for the first time, Hollywood Casino in Rockdale is sure to provide an unforgettable experience.

Location

Reviews

Oct 05, 2024

I’ve had some great payouts here! One of my favorite casinos in the Chicago area.
Sep 26, 2024

I previously left a truthful negative review about my experience with Hollywood casino in Joliet. Last week I went to the M resorts which is a Penn Play property in Vegas. The pit at the M asked me why I was permanently banned from Hollywood in Joliet. I told him I wasn’t and he assured me that I was. The facts of this matter are that I accidentally put a ticket in a machine that already had $40 in it. I paid the money back within 24 hours after my host contacted me and weeks later I was told that I have a 90 day ban from the property. I left an honest review of Hollywood and have not been there since. The fact that they permanently banned me solidified my opinion that some of the people making some of the decisions should not be. A customer should be able to tell their experience without the fear of retaliation from the company. Doing better as a company isn’t banning top tier customers for a single minor infraction. That’s a terrible business plan. I have been going here for 20 years! Never had 1 issue. I lost $17,000 in this location just in 2023. I believe if I was not black they wouldn’t have even contacted me about the $40 let alone ban me from the location. I have sent emails to their upper management and I’m going to continue to try to correspond with senior leadership. I probably can’t facilitate a major change at such a large corporation but I’d like to help prevent this from happening to someone else just because of their race or identity. My opinion: Walk on eggshells at Hollywood if you are a minority and if you make a single mistake they will ban you. If you aren’t a minority please don’t worry, you can curse the dealers out and treat the employees however you’d like as long as you are spending money. These are my experiences and I hope they help someone.
Jan 03, 2025

Clean the shit of the casino, there is a magnet on the roulette? I don't advise you to come here to play
Dec 05, 2023

There have been truck drivers posting that they don't have truck parking. They do, but pay close attention to the signs. I passed up the truck entrance by a few feet and had to back into the parking (There was a very thick fog that morning.) Also, it isn't very clear at night as to where the truck parking lot ends. The signs are small, and the lighting is poor. Last night, I parked at the corner amongst the trucks. Today, the security guard banged on my door and told me I was in the wrong lot (I had to park further to the corner.) Fair enough, I only object to being told off as though that were the third time I was being told. I kept my cool, I don't want to add to my criminal record. Management had told him I had been there for three days. Really, folks, I was there overnight - that's all (check your videos).
Feb 25, 2020

The food was good and the staff are friendly and I won a little bit this time

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Oct 05, 2024

I’ve had some great payouts here! One of my favorite casinos in the Chicago area.

Sep 26, 2024

I previously left a truthful negative review about my experience with Hollywood casino in Joliet. Last week I went to the M resorts which is a Penn Play property in Vegas. The pit at the M asked me why I was permanently banned from Hollywood in Joliet. I told him I wasn’t and he assured me that I was. The facts of this matter are that I accidentally put a ticket in a machine that already had $40 in it. I paid the money back within 24 hours after my host contacted me and weeks later I was told that I have a 90 day ban from the property. I left an honest review of Hollywood and have not been there since. The fact that they permanently banned me solidified my opinion that some of the people making some of the decisions should not be. A customer should be able to tell their experience without the fear of retaliation from the company. Doing better as a company isn’t banning top tier customers for a single minor infraction. That’s a terrible business plan. I have been going here for 20 years! Never had 1 issue. I lost $17,000 in this location just in 2023. I believe if I was not black they wouldn’t have even contacted me about the $40 let alone ban me from the location. I have sent emails to their upper management and I’m going to continue to try to correspond with senior leadership. I probably can’t facilitate a major change at such a large corporation but I’d like to help prevent this from happening to someone else just because of their race or identity. My opinion: Walk on eggshells at Hollywood if you are a minority and if you make a single mistake they will ban you. If you aren’t a minority please don’t worry, you can curse the dealers out and treat the employees however you’d like as long as you are spending money. These are my experiences and I hope they help someone.

Jan 03, 2025

Clean the shit of the casino, there is a magnet on the roulette? I don't advise you to come here to play

Dec 05, 2023

There have been truck drivers posting that they don't have truck parking. They do, but pay close attention to the signs. I passed up the truck entrance by a few feet and had to back into the parking (There was a very thick fog that morning.) Also, it isn't very clear at night as to where the truck parking lot ends. The signs are small, and the lighting is poor. Last night, I parked at the corner amongst the trucks. Today, the security guard banged on my door and told me I was in the wrong lot (I had to park further to the corner.) Fair enough, I only object to being told off as though that were the third time I was being told. I kept my cool, I don't want to add to my criminal record. Management had told him I had been there for three days. Really, folks, I was there overnight - that's all (check your videos).

Feb 25, 2020

The food was good and the staff are friendly and I won a little bit this time