Harrah's Casino - Your Gateway to Exciting Entertainment in Joliet, IL

Harrah's Casino

Overview

About

Location

Reviews

Overview

+1 262-416-4931
www.caesars.com
IL-53, Joliet, IL 60436, USA
Hours Business hours are not available at the moment

Harrah's Casino Introduce

Nestled in the heart of Joliet, IL, Harrah's Casino stands as a premier entertainment destination for both locals and visitors alike. This iconic casino offers an exceptional blend of thrilling games, world-class dining, and luxurious accommodations, making it a must-visit spot for anyone seeking excitement and relaxation.

Environment: Harrah's Casino boasts a modern and sleek design, with state-of-the-art facilities that cater to both casual gamers and high-stakes enthusiasts. The casino floor is vast, featuring everything from classic slot machines to live table games like blackjack and roulette. The atmosphere is vibrant yet welcoming, with friendly staff members ready to assist guests at any moment.
Service Items: In addition to gaming, Harrah's Casino offers a variety of dining options, including casual eateries and fine dining experiences. The resort also provides comfortable accommodations for those looking to extend their stay, ensuring a seamless entertainment experience from start to finish.
Characteristics: What sets Harrah's Casino apart is its commitment to customer satisfaction. The casino regularly hosts promotions, tournaments, and live entertainment events, keeping the gaming experience fresh and exciting for repeat visitors. Whether you're a slots fan or a poker enthusiast, there's something for everyone at Harrah's.
Promotional Information: Harrah's Casino is known for its generous promotions and rewards programs. From weekly tournaments to seasonal events, the casino offers plenty of opportunities to win big. Additionally, live entertainment events are held frequently, featuring local and national performers.

Customer feedback highlights the positive experiences guests have had at Harrah's Casino. Many visitors praise the clean and spacious environment, as well as the friendly and welcoming staff. One guest mentioned, "The casino is clean and well-maintained, and the staff are always helpful." Another visitor shared, "It was my first time coming here, and I had a great time overall. The gaming floor is vast, and the atmosphere is exciting."

Positive Feedback: Reviews often emphasize the casino's cleanliness, friendly service, and extensive entertainment options. Guests appreciate the variety of dining choices and the convenience of on-site accommodations for those planning a longer stay.
Areas for Improvement: While most reviews are positive, some guests have mentioned mixed experiences with dining options. However, these isolated instances do not detract from the overall positive experience of visiting Harrah's Casino.

Harrah's Casino in Joliet, IL, is more than just a gaming destination—it’s an entertainment hub that offers something for everyone. Whether you're looking to test your luck, enjoy a delicious meal, or catch a live performance, Harrah's has it all. Visit today and experience the thrill of world-class gaming combined with top-tier service and amenities!

Location

Reviews

Apr 01, 2025

I was tricked into booking this reservation with ‘Hotel Reservations’ I stayed 3 nights instead of 4 nights. I told both the hotel and ‘Hotel Reservations’ that I would not be staying the 4th night and am having a difficult time getting the refund. The Harrods Hotel should not use this service as I will no longer ever consider Harrods for my stay.
Jun 15, 2024

Great place It was my first time coming here. Overall, I had a great time. The casino is clean and spacious. The staff are friendly and welcoming. The rooms are big and clean. The only issue was im not a fan of their restaurants . Overall, I recommend coming here. ***If anyone likes my honest reviews, then please like my post and follow my google account*** -Thanks
Aug 27, 2024

I stayed here because I thought this place would be clean and safe. Robbery started at the front desk. I came to stay for a week. Asked for smoking room which they kindly informed me would be $40 a night. When I explained a little bit of something is better than nothing and that I would cancel my reservations? Then the cigarette smoking room was free? No room was not clean. Stayed a week with gimmicks of charging my card fees or movies or anything to take attention from filthy place. Did not change sheets 1 time! 7 days of the same sheets Sewer smell from bathroom and in room where ice dispensary is. I pass on the people who only wants money! You don't care about your customers or your employees. Your representative had the nerve to tell me I needed to leave the room in order to receive clean towels? Another one that checked me in told me I was watching a movie and she was tired of hearing from me. The Nerve! I pass! $1200 and dirty room? Find somewhere else to stay!
Apr 01, 2025

8:06am Operator: thank you for calling Harrah’s and Juliet, how may I assist you? Me: yes, I noticed that I have a online keyboard number and a different report number that’s on my physical card. Is it way I can combine them? Operator: no, you will have to come into one of our locations Me: thank you so much 9:30am Security: Hello, How are you doing today? Good luck in there. Me: thank you, God bless Approaching rewards desk^^ Attendant: How may I help you today Me: yes I would like to merge my rewards account Attendant: (ignored) you must be the one who called up here Me: Yes they told me to come to a location Attendant: you got you a ID Attendant: it’s your own fault you have two different accounts Blah Blah Blah on how I made her job so hard because she assumed it would be a slow day today. I can’t believe Harrah’s is paying people for hard people skills.
Mar 04, 2025

The casino was very nice. It was small but they had all the fun games.

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Apr 01, 2025

I was tricked into booking this reservation with ‘Hotel Reservations’ I stayed 3 nights instead of 4 nights. I told both the hotel and ‘Hotel Reservations’ that I would not be staying the 4th night and am having a difficult time getting the refund. The Harrods Hotel should not use this service as I will no longer ever consider Harrods for my stay.

Jun 15, 2024

Great place It was my first time coming here. Overall, I had a great time. The casino is clean and spacious. The staff are friendly and welcoming. The rooms are big and clean. The only issue was im not a fan of their restaurants . Overall, I recommend coming here. ***If anyone likes my honest reviews, then please like my post and follow my google account*** -Thanks

Aug 27, 2024

I stayed here because I thought this place would be clean and safe. Robbery started at the front desk. I came to stay for a week. Asked for smoking room which they kindly informed me would be $40 a night. When I explained a little bit of something is better than nothing and that I would cancel my reservations? Then the cigarette smoking room was free? No room was not clean. Stayed a week with gimmicks of charging my card fees or movies or anything to take attention from filthy place. Did not change sheets 1 time! 7 days of the same sheets Sewer smell from bathroom and in room where ice dispensary is. I pass on the people who only wants money! You don't care about your customers or your employees. Your representative had the nerve to tell me I needed to leave the room in order to receive clean towels? Another one that checked me in told me I was watching a movie and she was tired of hearing from me. The Nerve! I pass! $1200 and dirty room? Find somewhere else to stay!

8:06am Operator: thank you for calling Harrah’s and Juliet, how may I assist you? Me: yes, I noticed that I have a online keyboard number and a different report number that’s on my physical card. Is it way I can combine them? Operator: no, you will have to come into one of our locations Me: thank you so much 9:30am Security: Hello, How are you doing today? Good luck in there. Me: thank you, God bless Approaching rewards desk^^ Attendant: How may I help you today Me: yes I would like to merge my rewards account Attendant: (ignored) you must be the one who called up here Me: Yes they told me to come to a location Attendant: you got you a ID Attendant: it’s your own fault you have two different accounts Blah Blah Blah on how I made her job so hard because she assumed it would be a slow day today. I can’t believe Harrah’s is paying people for hard people skills.

Mar 04, 2025

The casino was very nice. It was small but they had all the fun games.