19th Hole Casino & Lounge

Welcome to 19th Hole Casino & Lounge, located at 2746 W Tregallas Rd in Antioch, CA 94509, USA, as featured on Casino Near Me. While Antioch, California, is not in the immediate vicinity of major tourist destinations in Taiwan, this introduction is for local users who may be interested in understanding different gaming establishments if they travel to the United States. Reviews for 19th Hole Casino & Lounge present significant concerns regarding customer service and operational practices, alongside a mention of potential.

One reviewer recounted what they described as the "worst casino experience of my entire 18 years gambling." They characterized the casino host as the "least hospitable" they had ever witnessed. Specific complaints included never being offered drinks and being refused a money exchange of smaller denominations (fifteen dimes, six quarters, and three dollar bills) for a $5 bill, which was reportedly the minimum denomination accepted by the machines. The reviewer expressed extreme dissatisfaction with this refusal, the perceived "crabby immature rude hostess," and the overall experience, labeling it a "putrid gaming experience." They also noted that the machines were "dusty oily and generally dirty" and went as far as recommending "LITERALLY ANY OTHER CASINO In Montana" over the 19th Hole Casino & Lounge. Despite winning a small amount ($18) against their spending due to not being able to exchange for a $5 bill, they summarized their experience with the motto "No drinks No change No service" and questioned if their perceived lack of service was due to their Hispanic origin or if regulars were treated similarly, contrasting it with a hypothetical scenario of better treatment for "hill billy folks."

Another reviewer expressed a reluctance to write negatively due to liking many of the local players but voiced concerns about inconsistent rules, stating, "hate the fact the rules change depending on who's working and some policies that drive players away." Drawing on their experience as someone who "worked the floor at a card room," they believe "the place has potential but needs better leadership."

Our Environment:

Located on W Tregallas Rd in Antioch, California. One reviewer described the machines as "dusty oily and generally dirty," suggesting a lack of cleanliness. The overall atmosphere is not positively portrayed, with one review labeling it a "dirty rotten hole in the wall" and a "putrid gaming experience."

Our Services:

Offers gaming machines that reportedly accept a minimum of $5 bills.
Employs casino hosts, at least one of whom was described as "least hospitable," "crabby immature rude," and unhelpful with basic requests like making change.
Drink service was reportedly non-existent for at least one visitor.
Rules and policies may be inconsistently applied depending on the staff on duty.

Our Features:

Presence of gaming machines.
Local players who are liked by at least one reviewer.
Potential for improvement with better leadership, according to one review.
However, significant negative feedback regarding customer service (unhelpful and rude staff, refusal to provide change, no drink service) and cleanliness of the gaming area.
Inconsistent application of rules and policies.

Promotional Information:

Looking for a local casino in Antioch, CA? 19th Hole Casino & Lounge on W Tregallas Rd offers a place to play. We aim to provide a gaming experience for our community. Please be aware that recent customer reviews indicate areas where we need to improve our service and environment. We are striving to enhance our guest experience. For inquiries, please call +1 925-757-6545.

For local users in Taiwan traveling to the Antioch, California area and looking for a casino, 19th Hole Casino & Lounge on W Tregallas Rd has received very negative feedback regarding customer service, including allegations of unhelpful and rude staff, refusal to provide change, and lack of drink service. One reviewer also noted unclean gaming machines and strongly recommended other casinos. Another review mentioned inconsistent rules and the need for better leadership, while acknowledging the local players. Potential visitors should be aware of these significant concerns. If you still wish to inquire, you can contact them at +1 925-757-6545. Please be aware of the time difference when calling from Taiwan to the United States (Pacific Time Zone). Given the current time in Taiwan (Saturday, April 12, 2025 at 10:00 AM CST), it would be late Friday evening in Antioch.

Jan 25, 2023

Worst casino experience of my entire 18 years gambling. Least hospitable ca$ino host I’ve ever witnessed. Never offered us drinks and refused to change our money for a $5 bill albeit the machines only take a min of $5. If I had known the crabby immature rude hostess was going to deny my fifteen dimes and six quarters plus three dollar bills for a tease of a $5 bill I would have never got my last $20 out of the ATM. Not only was the disenchanted hostess a real tight wad when it came to making change (which is literally one the jobs only roles to satisfy) the machines were dusty oily and generally dirty. I would recommend LITERALLY ANY OTHER CASINO In Montana than the 19th hole casino and lounge. Save yourself the hassle and especially the money by skipping this putrid gaming experience. Oh yeah but I did win $18 off half my total spend so I didn’t leave empty handed in-fact I left the dirty rotten hole in the wall with more money than I came with thanks to the missy not changing my $5 for a $5 bill. No drinks No change No service would be my motto for the 19th home. I’m wondering if it’s because I’m of Hispanic origin that I was treated this lackadaisically or if the hosts treat their regulars the same way No drinks No change No service or if it’s all charm drinks change and service for the hill billy folks. Whatever!

May 10, 2024

I hate writing negative because I like a lot of the local players but hate the fact the rules change depending on who's working and some policies that drive players away. As someone who worked the floor at a card room the place has potential but needs better leadership.

Oct 11, 2022

Horrible experience....went down there for happy hour based on the prices they had on their website and bartender told me that was COVID prices from a year ago plus when I ordered a beer at 6:47 despite the fact they have a sign in the bar that says happy hour ends at 7 I was "explained" to that they run on "bar time" and happy hour ends at 6:45. Not only was this false advertising but when I mentioned the time I was insulted and asked "have you ever been to a bar before". I wish I had never tipped and sure as hell will never go back and advise everyone to never go there in the first place due to the lies and disrespect.

Dec 27, 2024

Great place to hang out. Not many card rooms in my area. Thank goodness for this spot! I go at least once a month.

Mar 17, 2019

This is actually a super fun little bar. Straight up bar though. No food. The card room seems full all the time. Lots of regulars. The bartenders are always nice, and super funny. Take no sh*t, but are always down for a laugh. I would give it a four star rating, but the location sucks.